FAQ

Where do you ship to?
We currently ship across the United States.

2. How long does shipping take?

We offer several shipping options:

✦ Express Shipping (3–6 business days): $20
✦ Free Shipping (7–14 business days): $0
✦ Free Standard Shipping (7–14 business days): $10

Processing time is typically 1–3 business days before shipment.

3. Why are there multiple “Free Shipping” options?
Some promotions or product-specific offers may include different free shipping methods. Rest assured, all free shipping options deliver within 7–14 business days.

4. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email.

5. What if my order is delayed?
Shipping times are estimates and may vary due to carrier delays, holidays, or high demand. If your order is significantly delayed, feel free to contact us.

6. Do you accept returns or exchanges?
We accept returns/exchanges within a limited time if the item is unused and in original condition. Please contact us for support before sending anything back.

7. Are your earrings safe for sensitive ears?
Most of our earrings are made with skin-friendly materials, but if you have very sensitive ears, we recommend checking product descriptions carefully before purchasing.

8. How can I contact you?
You can reach us anytime via email. We aim to respond within 24–48 business hours.

9. Can I change or cancel my order?
Orders can only be modified or canceled within a short window after purchase. Please contact us as soon as possible.

10. Do you restock sold-out items?
Some of our pieces are limited drops. Follow us to stay updated on restocks and new releases ✦